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Return Policy

Delivery Policy

 If a Licensed Retailer accepts your order request, your credit or debit card will be charged for the amount of your purchase plus any additional fees that the Licensed Retailer may charge. Once the charge is authorized, the Licensed Retailer will package your order for either pick-up, shipment or delivery, as indicated by you in your order request.  The individual picking-up the order or accepting the order shipment or delivery must provide a valid form of photo identification proving that he or she is at least 21 years old and sign for the order at the time of pick-up, receipt of shipment or delivery.  It is solely the responsibility of each Licensed Retailer, and its employees and agents, or the shipping or delivery company used by the Licensed Retailer and that shipping or delivery company’s employees and agents, to verify such proof of identification. Your order request, pick-up, shipment or delivery may be declined for any reason by the Licensed Retailer, or its employee or agent, or the shipping or delivery company used by the Licensed Retailer or that shipping or delivery company’s employee or agent. If declining because the requested item(s) or acceptable substitutions are not in stock, the Licensed Retailer may offer you a full refund.  If your order request, pick-up, shipment or delivery is declined or cannot be completed for any other reason, you may be charged a non-refundable restocking fee of twenty dollars ($20.00) ("Restocking Fee"). Without limiting the foregoing, THE RESTOCKING FEE WILL BE AUTOMATICALLY CHARGED TO YOU IF YOU, OR IF APPLICABLE THE ORDER RECIPIENT, FAILS TO PROVIDE ACCEPTABLE PROOF OF IDENTIFICATION AND AGE, OR IF THE LICENSED RETAILER, OR ITS EMPLOYEE OR AGENT, OR THE SHIPPING OR DELIVERY COMPANY USED BY THE LICENSED RETAILER OR THAT SHIPPING OR DELIVERY COMPANY’S EMPLOYEE OR AGENT, IN ITS SOLE DISCRETION, DETERMINES THAT THE TRANSFER OF POSSESSION OF THE ITEMS IS OTHERWISE ILLEGAL, UNSAFE OR INAPPROPRIATE.

 

YOU AGREE THAT YOU MAY NOT PROVIDE RUMM RUNNERS OR A LICENSED RETAILER ANY INFORMATION OF, OR USE THE SERVICES TO PURCHASE OR PICK-UP FOR OR SEND A DELIVERY OR SHIPMENT TO, ANY INDIVIDUAL UNDER 21 YEARS OF AGE.

 

Sales by Licensed Retailers are made at their licensed premises and title to, and ownership of, all ordered items pass from them to you at their licensed premises and you assume all responsibility for the pick-up, shipment or delivery of your order.  By arranging for the pick-up or transportation of your order on your behalf, the Licensed Retailer is providing a service to you. Pick-up, shipment and delivery services may be subject to additional policies and procedures of the Licensed Retailers and their shipping or delivery company.  By using pick-up, shipping or delivery services, you represent that you are of legal drinking age and are in compliance with your local and state laws applicable to the purchase, transportation, receipt and/or reporting of your order. You also represent that you have obtained all required permissions, paid all required fees, are working through properly licensed intermediaries where required, are legally entitled to take possession of the order and are legally entitled to take the quantities ordered. You further represent that you are using the Services for lawful purposes and to place orders for personal consumption and not for any re-sale or distribution. You acknowledge that certain Services may not be available to you due to local rules applicable to your location.

Return & Exchange Policy

Being that Rumm Runners does not stock, distribute, or supply alcoholic beverages all sales  via our website (www.rummrunners.com) are final and cannot be exchanged, bartered, or gifted. If delivery of the order if refused, the customer agrees to pay a 20% restocking fee to return the product to the vendor and forfeits any money's owed during the purchase of the product.  If a delivery is refused, the delivery fee for that service will be re-inbursed to the customers form of payment used to place the order.

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